Support
Say It Big is made by a small independent team. Email hello@bypop.dev with a bug, a question or a feature you want, and tell us which phone and which OS version you are on - it makes a display bug far easier to reproduce.
Restoring Pro
Pro is a one-time purchase tied to your App Store or Google Play account, not to an account with us. On a new phone, or after a reinstall, open Settings in the app and tap Restore purchases. Use the same store account you bought it with. If the restore does not find it, email us with your store receipt and we will help.
Common questions
- Is the free version time-limited? No. Free signs are unlimited and are never interrupted, counted down or cut off.
- Does it need a connection? No. The app works with no network at all.
- Where are my saved banners? On the device. There is no cloud sync, so they do not travel to a new phone.
- The screen dims while a sign is up. The app raises brightness and keeps the screen awake while a sign is displayed. Some battery-saver modes override that - turn low power mode off if you need the sign at full brightness.
- Flashing effects. Effects are limited to 3 Hz, and there is a Reduce flashing control in Settings that applies in both tiers.
Refunds
Refunds for the Pro unlock are handled by Apple and Google, not by us - request one through the store you bought it from. If something is broken, email us first and we will try to fix it.